Someone deposit cash on 20 May 2013 into my savings account going into the branch. As of 20 May 2013 the cash is not showing in my account and I can confirm that the acc nr is 100% correct. I went into the bank to query the problem after I have logged 3 calls and the call centre just tell me sorry the branch does not answer. what kind of a answer is that??? Useless!!! FFFSSS the money is showing inside the banks systems but not on my account and they don't know what's the problem I need to wait. So now I cannot use my card or withdraw money. Today is day TWO!!! Standard bank I need to eat and put diesel in my car, but thanks to you that's not possible. Your service IS HORRIFIC and how can you not know what's causing a problem, especially if you see the cash deposit on your systems but it is not reflecting on my account. I demand a reply as to what was the problem and when do you nutzzzz expect the funds to appear on my account. This is an URGENT request!!!
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