I fail to understand how such a big company like standard bank can not carry service excellence throughout their valued client. I am sick and tired of phoning and still they can't sort out the claim. I have made more than 30 calls since the day of the accident and never the less one call alone take u not less that 10 minutes. The guy who is dealing with the claim by the name of Xavier is either off sick or in the other call and promise to came back to you and nothing. Don't even bother to reply the emails. What a service that you are sending out there?
It's been two months now and I will appreciate it if someone can contact me (ASAP) and tell me exactly what is causing the delay.
Am very very disappointed at all of you. I Was not expecting this at all the service is very poor.
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