I got an invoice from nashua mobile in durban, my name was used, i asked for the paperwork that was used to open that account, they gave me a recent bank statement from CAPITEC. HOW POSSIBLE IS THIS CAPITEC BECAUSE EVERY TIME WHEN I ASK FOR A STATEMENT YOU ASK FOR MY BANK CARD AND SCAN MY FINGER! AND YOU HAVE MY PHOTO ALSO? NOW I AM A VICTIM OF BECAUSE OF YOU, HOW CAN YOU GIVE MY BANK STATEMENT TO STRANGERS? NOBODY CAN FORGE A FINGERPRINT, IT'S CLEAR THAT THE FINGERPRINT OF THAT PERSON U GAVE MY BANK STATEMENT WAS NOT CHECKED! EVEN THE FACE WAS NOT CHECKED. I AM suing u for this and i want that account to be closed with immediate effect, the money that i AM owing you, you will get it from another bank, m changing the bank. There's no way i can stay at CAPITEC feeling so unsafe like this. My confidential information is exposed to strangers, how possible is that. Bank statement alone is a very confidential information and we as consumers we feel protected to keep our monies in CAPITEC BECAUSE OF the charges but unfortunately i AM leaving you CAPITEC, you really disappointed me, i was a very loyal client to you, but you were not loyal to me.
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