Recently upgraded my account to chq account, something that takes 5mins took an hour to do bcoz the person helping me didn't know what they were doing. Could not order a chq card because the 'new fees' had not come off my account!!! My ATM card got swallowed and I cannot get a replacement one!!! No one has got back to me... I've been waiting for 3days now!!! VERY unsatisfied with Nedbank... would never recommend them to ANYONE!!!
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