AfricaComplaints.com » Business & Finance » Complaint / review: 24Hour Mobility Cellphone Insurance - Whoever using 24HR INSURANCE BE CAREFUL | #107610

24Hour Mobility Cellphone Insurance
Whoever using 24HR INSURANCE BE CAREFUL

For people who are using 24 HR, BE CAREFUL,
firstly i was told, they will pass a claim in 24 hrs, its been a week, i havent recd a reply

then i was told, my policy has been cancelled, then i have to prove them the debit order, which is been deducted every month, i have to show them my bank statement
then i was told, its been gone to Admin Plus, for verification

then i was told, by next day morning, ill get an answer,
till now NO REPLY< they all too busy attending meetings

my phone was last week,
I have a police case no, all the appropriate info, with IMEI nos, etc
I am being paying a premium for past few years, but when time comes to claim a new phone, this is how 24 Hr mobility works, they couldnt even find my policy

till today, i havent recd a new phone

I must have called atleast 25 times in these past 4 days,

Pathetic Service

Date:

Company: 24Hour Mobility Cellphone Insurance

Country: South Africa   City: Johannesburg

Category: Business & Finance

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