AfricaComplaints.com » Business & Finance » Complaint / review: Alexander Forbes Insurance - First Class Service from Alexander Forbes | #107254

Alexander Forbes Insurance
First Class Service from Alexander Forbes

I had my car (vw 2.0 golf 5) and household insurance covered by Alex Forbes, now the time to change my vehicle had a arrived, and buying an A3 1.8TSI which was obviously going to increase my premium, but in my mind no that much because the risk of the vehicle is less as compared to a golf, even though the value of the car is almost double.

When i did the quote, my monthly premium had increased by R600, which i felt was too much. I went shopping around, and First for Women offered me a quote that was R500 less than Alex Forbes, which meant that my monthly premium would increase by only R100. I then told Alex Forbes that i would like to cancel my policy, and i tell you, Linda Edwards did everything in her power to reduce my premium, spoke to her manager, reduced my premium by R300, but i still felt i was going to move to First for Women. Linda further escalated my policy to the senior manager, who was then able to match the offer from First for Women.

I am the most pleased person right now, Alex Forbes has surely proven that they will bend over backwards on the real to make their clients happy, by offering them First Class Service, well done Linda Edwards of Alex Forbes.

Date:

Company: Alexander Forbes Insurance

Country: South Africa   City: Sandton

Category: Business & Finance

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