I was in a motor vehicle accident in Cape Town on 04/04/2013. I stay in Centurion. I phoned through my claim, and they sorted it out for me, organizing a tow truck to tow my vehicle to the Outsurance lot. This was done quickly and painlessly.
After that, it was just empty promises and hassle after hassle.
It is now a month later. My car is still, unmoved, in Cape Town.
a MONTH.
I can't ever seem to get hold of any manager. I phone in, and they keep telling me that they will get someone to phone me back. They never do phone back.
I will definitely be ending my insurance with them... as soon as i get my vehicle back. hopefully this will be before the end of 2013.
I am so frustrated.
Outsurance... where you always get (empty promises) out.
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