AfricaComplaints.com » Business & Finance » Complaint / review: PSG Konsult Financial Planning (Pty) Ltd - Premium taken, PSG cant find my policy | #101772

PSG Konsult Financial Planning (Pty) Ltd
Premium taken, PSG cant find my policy

I have been insured with PSG Konsult for some years now. A year or so ago i received a letter indicating that my insurance underwriter would change from New National Insurance to Regent insurance. The debits off my account reflecting Regent have been going off ever since.

I wanted to claim for my laptop which was last week and called PSG to be given the run around from department to department with someone finally saying i should call Regent.

Regent told me that on their system it reflects that i am a PSG client.

I called PSG again and finally got through to a Helen Theunissen who said emailed me a claim form which i completed and sent back to her. I also asked her to send me my policy document.

I have yet to hear back from her.

Am I being ripped off?

Date:

Company: PSG Konsult Financial Planning (Pty) Ltd

Country: South Africa   City: Johannesburg

Category: Business & Finance

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