To whom it may concern
Words can't describe how impressed I am with my claim. We are with AF for 3 months only and lost Thursday I lost my tested Rayban sunglasses. I phoned AF and was put through to Sarie who took the details, almost no questions asked. She said they claim will be loaded and I would have payment within 2 - 3 days. Today is the 3rd day and I received the amount claimed. I just came from the Optometrist and my new glasses are in the making.
Thank you for making my experience hassle free as it was so dramatic realising I lost my glasses that if the insurance gave me trouble it would have been a really aweful experience.
You are simply great!
Thanks again,
Mrs. L de Kock
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