AfricaComplaints.com » Advertising » Complaint / review: Groupon Sa - Groupon SA - Cielo lifestyle don t deliver!! | #315175

Groupon Sa
Groupon SA - Cielo lifestyle don''t deliver!!

I bought 2 x goose feather down duvets. One was delivered together with 2 pillows on the 13/12/2013. But I never ordered the 2 pillows. I called Groupon to tell them of what I had received and they told me it was correct, the pillows were a gift and my order is still to come. I then started mailing them from the 1st January 2014 to ask on the progress. Since then I have had no clear response, only that they are looking into my matter and will revert. It is now 23 days since my first mail and many calls which are fruitless. One consultant told me to contact Cielo direct. Like really, I pay them and now I have to chase up after them for my goods?

Today I received a mail from their distributers who informed me that there was a mistake on my Groupon buy and that the pillows and duvet were what Goupon said I should receive. I want to know when I will get the goods I bought or my refund as I did not buy R 1000 worth of pillows?!

Date:

Company: Groupon Sa

Country: South Africa   City: Cielo Lifestyle

Category: Advertising

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