AfricaComplaints.com » Miscellaneous » Complaint / review: Amazing Vouchers - Debit after cancellation cont... update reponse | #113042

Amazing Vouchers
Debit after cancellation cont... update reponse

This is the whole email sent to michelle
Update saying what? I'm still waiting for you to get back to me regarding the phone conversations that I had with your consultants who did not inform me that I need to pay 3 months in a row to cancel the membership or else it will void the cancellation and also I have statements on my credit card that proves that there was money in my account and there is no declined transactions from July 2012 to March 2013 from amazing vouchers which shows that the fault was from your side. Also, since you knew that I was canceling my subscription why didn't you query the bounced transactions? It seems to me like this is the way that amazing vouchers works to prolong the canceling process so that they can keep on debit our money because they know that skipping one payment will void the cancellation because most of the complaints on hellopeter about amazing vouchers is the cancellation of subscriptions that never seems to get cancelled. And the fact that you don't tell use us when you lure us into subscribing that we need to notify 3months in advance to cancel or pay a fee is a rip off itself. I'm still not satisfied and want my money back

Date:

Company: Amazing Vouchers

Country: South Africa   City: Cape town

Category: Miscellaneous

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