I requested an Early Settlement letter for all outstanding amounts owed to Capfin which was provided. with effect the complete settlement amount was paid over at a Pep branch on the 14th December 2014.
Once more i emphasis that my loan has been paid and settled in full which was confirmed by your call centre.
How dare your company have the audacity to debit my account ILLEGALLY on the 20th December 2013 for a loan installment of R952. I refuse to be penalised for your employees blatant lack of competency. I demand the money you seemed to help yourself to with immediate effect and do not dare try and force me into a waiting period.