I bought 3 items on Monday from [URL Removed] The delivery policy promises 1-3 working days delivery to major towns/cities. I live in Joburg but I have not received my order even though today is a Thursday. What upsets me the most is that the order has not even left their warehouse. I have made two ...
I want to compliment Zando for a timeous refund after having having had to cancel my order. I never received the goods ordered (despite waiting for a month for them thus ended up cancelling the order) BUT the money was back in my credit card within a record 4 days after the cancellation. I am ...
I ordered a necklace through ZANDO which was delivered in a couple of days. Thereafter the necklace was too big so i requested it be colllected and returned, which it was also a couple of days later. the refund is another story. i have been sending emails on a weekly basis to find out when my ...
On the 10th of January, I registered on Zando, to buy jacket which cost R749 and made payment via EFT from my FNB Cheque account. 10 min later I contacted Zando and cancelled the order, later that day I contacted Zando again and spoke to Masi who confirmed that my order (200868352) was indeed ...
I placed an order online for a shirt @ the website clearly stated that they have stock of the item. Now i am told that theres no stock! buyers beware! ...
On the 10th of December, registered on Zando, to buy a pair sandals which cost R259.00, made payment by Eft from my standard account. Zando confirmed order. On the 13th they claim not to have received payment. I tell them payment made same day of order. I forward them proof of payment, Shalane ...