On two occassions ive returned clothing. One item too small, and one too large. I got stuck with the return procedure, and was helped through the process in an efficient, friendly and helpful manner. The other items that ive ordered, was delivered in a couple of days after the money was deposited. ...
As a first time buyer from Zando, having heard really good things about them, I placed an order with them on 3 January 2013. I paid via eft and received confirmation from them that the payment had been received and that I could expect communication regarding the delivery of my goods shortly. On ...
I ordered items (Order 200846252) on the 28th Decemeber and today is the 11th January, where are my goods! Checkout said 3-5 days, unless i cant count, that period passed ages ago! I called Zando 4 times this week and everytime I've got the same response! "We dont know where your parcel is, ...
On the 6th of December I placed an order for the Mint metal tip wedges red size 6 shoe, which I received and turned out not to be red at all.it looks red on your website and that is what it is advertised as, it is more a coral colour, which is disappointing when I was looking for red shoes. I ...
I order two pairs of shoes on the 28th of december 2012 and i still havent received the goods yet, despite the fact that i made payments the same day. i got an email about a week ago that one of the goods i order was out of stock and since then i havent heard anything. ...
Hi I don't even know we're to start so I will keep it short. The most frustrating thing about my experience with Zando is lack of feedback. I understand delays but calling the call centre with agents promising to get back to you and they don't... To sending mails with no response just pushes me ...