I have a new modem / router and could not for the life of me figure out how to install it. Although technically the ISP is not responsible for that, Monique took the time to look up the solution, find the manual, call me back (as promised within 10 minutes) and then walk me through the steps to get ...
I recently purchased shared hosting with webafrica, they have a deal where you'd pay R1 for the first month of hosting. I didnt follow the correct procedure to get the deal, i thought it would just automatically be added to my sign up. Anyway, after enquiring about it, they gave me one month free ...
So, in this modern era I tried calling Web Africa to no avail. I was assured that my call would be answered and listened to a host of prompts with nothing to ever come from it. I then sent an email via the online 'call back' service. I am still waiting. I then decided to go the support section of ...
Anyone else having issues with cancelling there account? Well iv been trying to cancel my account for the past 3 months, LONG story short i finally get somewhere last month, and one of Webafricas staff send me a mail back saying "We will cancel the account at month end" (email to prove ...
I AM SICK AND TIRED OF THE PROBLEMS ON THE NEW SERVER, THERE IS NOT A DAY THAT GOES BY THAT i DO NOT RECEIVE COMPLAINTS FROM MY CLIENTS REGARDING EMAILS, THESE ARE JUST A FEW PROBLEMS i HAVE RECEIVED FROM MY CLIENTS SINCE MONDAY, THESE CLIENTS NEVER, EVER COMPLAINED ABOUT ANYTHING WHEN THEY WERE ON ...
After having problems with my internet connection and speeds at Telkom, I moved to WebAfrica. So my ADSL line is with Telkom, WebAfrica is my ISP. Still the same problem. I have made numerous calls to WebAfrica complaining about the problems I'm having only to be told they would escalate the fault. ...