My first email was send in 2010, to cancel the admin1 email facility on my account. I was ignored!!! No suprise there. No arguments from my side as I tried to cancel this in between the 2 dates, but do not have that proof any more. Then I send another request on the 2nd of January THIS year, and ...
Noticed I had been accidentally charged twice for the pro rata amount from the date I joined this ISP till the end of that first month. Called their call centre and the call was answered in less than 1 minute by a lady who understood my issue immediately. She had to confirm on her system which took ...
I have been having slow speeds from Web Africa the last few days. I have been a customer for a long time. I experimented with other ISPs and found a competitor's product, that performed fine. After testing the other ISP's product over the weekend, this morning (1 April, 8:48am), I cancelled the Web ...
Rather NON SERVICE I have been "first in line" and will be attended to by the "next available representative" for the past 1 hour 24 minutes & 10 seconds before I decided that I've had enough of the stupid music and annoying woman telling me that I am "first in line and ...
I've had countless problems this last month with WebAfrica. I've logged multiple requests via email and every time I have to follow up with a phone call. Why do they even have a support email address. There is never any follow up. My latest issue I raised was email addresses that I created ...
I am losing my patience with WebAfrica AGAIN. Not only is moving my sites a very TEDIOUS PAINFULL and the SAME PROBLEMS OVER and OVER again I see that I have another bill for over R7 000.00 Why I do not know since Patience Mareya, still ignores me flat!!! Thanks Web Africa, I have already lost 4 ...