I have recently reported that Web Africa added an upgrade to my ADSL service without my knowledge and then billed me for the last 2 months at a cost of roughly R1500 per month extra than I usually pay. Web Africa have now (after about 100 emails and me stating/proving they were wrong) admitted ...
I have called in twice requesting my login details to be sent to me as well as trying twice to do it online but no information is sent to my phone or e-mail addresses. All I want to do is get into my customer zone so that I can amend details and purchase hosting and more domains but I can't help ...
After a happy relationship, with WebAfrica as my ISP on pay-as-you-go basis, they offered me an even better option on a monthly pay basis. I could also speak to Tarin about other options and website hosting. The client approach from WebAfrica has always been positive and is a delight to do business ...
Hi, WA Ticket : 1709083 Also see: [URL Removed] How can I get some help from WA other than their call-centre? This is not the 1st time I'm hitting a brick wall with their call centre!! Since last week one of our DB's for Afgri SA is not working. We can do nothing on the database! I've spoken to the ...
I have to compliment Web Africa as well as Telkom in a whole on their prompt and efficient service. I have heard of people waiting up to three months from order date to date of their service being activated. From the day that I ordered the service on the evening of Mon 9 Sept. Telkom came on Wed 11 ...
We have our website domain and emails hosted with Web Africa. We switched to Web Africa in July because our previous service provider (Ample Hosting) disconnected our account without warning for no reason. Web Africa came to the rescue (or so we thought). Then on Tuesday, 10 September our emails ...