This must be the most useless bunch of Technical people I have ever dealt with. No customer care, and no following up on problems. They always blame Telkom, so indirectly they are just a Telkom reseller. From bottom of the foodchain in VOX, all is the same. I DO NOT HAVE THE SPACE TO BEGIN ...
We moved our account from Telkom to Vox - big mistake. We signed for a debit order every month witch never happened. We queried this with the accounts department on countless occasions and never got a response or the problem sorted out. Our company name is incorrect on the account and also they ...
I have an iburst account only used by my elderly mother. EVERY month there is 30gig remaining on the account at the end of the month. Last week Vox send me an invoice for R1000 stating that in August a service called "dragonfly" was used to buy 24 hours uncapped bandwidth for consecutive ...
So disappointed and having a terrible experience with VoxDataPro! They took over from an Internet Service Provider with the name of MyISP (unfortunately, as MyISP offered excellent service and reacted immediately to any request I had). Since VoxDataPro took over from MyISP I had to restart my modem ...
Data Pro/ Voxtelecom has been our Internet and domain hosting service provider for a year and within the first 2 months our router broke it took over 2 weeks to sort it out, being pushed told that it was a telkom issue however turned out that they needed to replace the router. We have had never ...
I have been trying to contact Florah Mathegu and her manage for weeks on end to arrange settling my account with VOX. They do not return calls, e-mails or do anything about the dozens of calls I have made to them. I am absolutely sick of it now. Out of principle I am now not going to pay this ...