Me and my husband hav been on contract with Vodacom for 10 yrs now. he went for his upgrade on the 9th of jan and by the 13th the blackberry Z30 stopped working. He took it back immediately and they told him he cant get a different phone. they sent it in for repairs and never even gave him a ...
On the 23th December I returned an item which had a blatant design floor before it broke to the Tygervalley store. The item which was in the original packaging and was only purchased on the 27th November. The consultant Cindy checked the item while I looked at another or alternate product as I had ...
Hi I went to the Vodashop at Cresta on the 21st of December to submit an insurance claim for a damaged phone. It is now the 23 December and I have called the insurance number and they tell me that the insurance claim was not submitted. I called into the shop and they put me on hold forever until I ...
I called 0219142910 today at about 14h25. I was first transfered twice to different people without being told that I was being transferred. Then on the 3rd transfer the person on the other end said 'Hello'. Very unprofessional, shouting & and definitely not addressing a client. You'd swear he ...
I was assisted by Wilmarie Bouwer at the shop on 19 September 2013. She sold me a new contract (Red Advantage) which involved sim swap etc. and various accessories to the value of R1026.98. Upon payment, I asked for a copy of the paperwork to which she replied she would email me. I am still ...
I Ordered the new Huawei Ascend P6 from the Vodashop in the LangebergMall on 16 September 2013, I spoke to Karen who is the manager, she told me that they do not keep stock of the phone and that will order it for me and it will be there by the end of the week. I enquired on that Friday getting the ...