I'm deu for an upgarde and called the 111 number. As usual the call centre was exexperiencing high call volumes... that was at 8:05 the morning. My ist attempt to get hold of someone I was on hold for 24 mins. I thought to give it another shot and was on hold for 1h 05min. The service is pathetic! ...
I have a debit order on my account, I am in the process with a home application and the bank have advised me that I have been black listed by Vodacom. I am struggling for a month now to under Stand why I have been black listed I am getting no feedback after several calls and reference numbers still ...
I'm so f&$ked OFF at Vodacom, I don't even know where to start. So my wife and I had a date night planned for last night. I will drop our kid off at my moms and we meet up at Canal Walk after work. Got to Canal Walk at 5pm, tried calling my wife only to find both (and my wife uses the other ...
I have a Blackberry Z10 contract with Vodacom. I have been told by consultant that it has BBM for life when i applied for contract only to find out noe to my dismay that its not the case. I feel I have been mislead and is very disappointed with service received. ...
My first complaint was send at the end of April 2013 Ref no: PC-ZHQI-2PCGER (1073333), we are fast approaching the end of October 2013 I received a call from a gentlemen who told me that vodacom will come and install a device that will improve my current poor reception. I was contacted once again ...
Traveled abroad and opted to roam- courtesy Vodacom. I sent in the region of 4 whatsapp messages and placed 2 calls to my Mother who is in a special care facility. Updated facebook status about 5- 6 times - Half way through my holiday I received some insane message from what I assume was some ...