Vodacom requested me to call and confirm if I indeed wanted to do a sim swap. I told the consultant that I did not want to do a sim swap. The consultant assured me that no sim swap will be performed on my number. When I asked her what was happening, she told me that there are who do sim swaps for ...
The data service is constantly not working and has been offline for 2 days now in this part of Potchefstroom (University area). As there is a large volume of students in this area, I understand that there is a huge demand for internet services, but Vodacom must do something about bad signals, ...
My account is the secondary number on an account held in my friend's name. My account is capped. This month my data and airtime has been depleted VERY fast and I have had to top up 3 times. Today I topped up with R84 airtime from my FNB bank account and when I attempted to purchase R59 worth of ...
I took out a top up contract for my mother years ago. On Tuesday 22/10 my 78 year old mother was brutally attacked and robbed in her house. She has been paying insurance on her cell for years and has been using the same cell phone for the past 8 years. Now I am told I can't blacklist her phone as ...
13 July 2013, I migrated to Cell C and took my Vodacom number with. I performed the correct procedures at Cavendish Vodacom, went there, cancelled the contract (to find out that the package did not exist anymore which they never informed me about!!). Alls well. Then, got a phone call from telesales ...
I went into Vodacom Clear Water this morning and asked for a sim swap. The assistant said "Sorry Mam, we're out of stock. But if you go around the corner to CelluCity they will have sim cards" (this is a standard sim card). The assistant at CelluCity told me that the Vodacom store did ...