Hi Peter - yes Vodacom is something else - I take ages to log in and when I am on it suddenly stops... if they see my details log in list they will see that I spend half my time logging in and staying loged on. I have complained several times and they said that they were upgrading the reception - ...
On 14/10/2013 I took my phone to the Vodacom service centre in Menlyn. Today (27/10/2013), after receiving an SMS that the phone is on its way back after quality check on Thurs, 24/10/2013, I went to pay them a visit. To my dismay (after visiting the shop for the second time today) they merely told ...
I've been a Vodacom customer for the past 11yrs & recently became very disappointed by the service I've encountered. On the 21/03/2013 I upgraded one of my contracts upon which I acquired a Blackberry 9790. From the first month, I started having problems with the handset, the keys kept jamming. ...
For three months I struggle to get my statement plus my itemized billing from vodacom via email. Every month I need to report this via hellopeter. People phone me back and told me they will do it right now. This month I am waiting for a week but the lady said to me she is busy doing it. I am a ...
I want to commend Devin at the Vodacom Shop by the galleria of east rand mall, last week saturday for his tremendous attitude service and helping us with things we would never have known to ask, although while assisting us everyone of his colleagues had asked him for some assistance too atleast ...
I have phoned Vodacom nearly everyday for the past 2 weeks when signal allows it. First they blamed my handset for bad signal but I have 4 people here who are experiencing the same issues and still nothing has been done. They say they are working on it but cannot give a timeframe and I'm sure won't ...