What a lovely experience we had at the Fourways Vodashop. Sibusiso assisted us when we were buying a R206 Rooter. His product knowledge was up to date and it surely was a good customer service. Keep up the good job Sibusiso! ...
Today I had the most unpleasant and very upsetting experience at Vodacom Gallaria! While my husband and myself where deciding on a new phone we wanted to get, my toddler was keeping herself busy playing with a few of those tiny Vodacom cards you have on the display table! When one of your employees ...
I had a problem with my sim card on Sunday, there was an error message stating that sim registration failed. My wife called 111 using 0828671827, the time was between 11 and 1pm. She spoke to Queen who confirm the was a sim swap that was done @ 07:49. I did not do any sim swap and we insisted to ...
I bout airtime a few minutes ago, a large amount, especially for my income bracket, and when I went to download data, it said I did not have the necessary funds, this was directly after buying the airtime, when I went to check the amount left I had less than half as my balance with no data. This is ...
I had to call on the call centre tonight for assistance with my voicemail which has just disappeared from my phone but could, after approximately half an hour of listening to "we are transferring your call ..." every 30 seconds, not take it anymore. I don't know whether there are persons ...
I did my upgrade last month over the fone. I was told that if I'm not happy with the fone, I should call and the fone will be picked up. I've been calling and calling and I'm promised the cuorier will pick up the fone in de next 3days. It's more than a month now and still the fone hasn't been ...