As per my agreement when signing a contract with vodacom online, i was told and clearly asked whether my minutes and data bundle will be accumulated to 6 months and thereafter be forfeited, the sales person agreed to me and has been clearly recorded on the telephone conversation when taking out the ...
I had a handset contract with Vodacom that expired in October then I was so shocked to receive a ridiculous billing the end of October that stated that I must pay R486.01 whiles I was not even using the sim card, I then requested a breakdown statement to be sent to me. then I saw that there is an ...
Thank you Vodacom. I ordered an upgrade phone through the Vodacom website on Monday, and true to their Next Day Delivery promise, I received the package on Tuesday! I live in an outlying area, and packages usually take a day or two extra to get here. Through their quick, thorough dispatch of all ...
After holding forever for Vodacom, I get through to an agent who asks me a million and one questions. He gets it wrong the first time, then asks to speak to the account holder. After wasting my time, he then says he can't help me as I got a question wrong? I have two accounts that I pay on debit ...
I PAY EVERY MONTH FOR A MY MEG 100 (100MB OF DATA) AND NEVER RECEIVED MY DATA THIS MONTH. I CALLED ON 1 DEC AND WAITED ON HOLD FOR 45 MINS WITH OUT ANSWER. ON2 DEC I WAS ON HOLD FOR 30 MIN, AND TOLD THAT THERE IS NO PROBLEM BY 2 PEOPLE, FINALLY THE THIRD ADMITTED THREES A PROBLEM AND LOGGED IT, I ...
Since I have received my phone last year December I have not been able to use LTE on it. I have files numerous complaints about the network coverage or lack therof when it comes to data. I am always struggling for good speeds and tired of seeing the EDGE logo, Why do I have a phone like this when I ...