I CANCELLED MY CONRACT WITH VODACOM IN TIME AND THEY ONLY CANCELLED ONE LINE HENCE I MADE IT CLEAR THAT AN ACCOUNT HAS TO BE CLOSED.NOW WHEN I CALL TO ENQUIRE THEY ARE TELLING ME THE CANT ASSIST ME, WHAT A BAD SERVICE FROM THIS COMPANY, I SPOKE TO THANDO, SMARTY IS THE ONE I SPOKE TO TO CANCELL ...
I have escalated a repair query as I believe the manufacturer's warranty should not have been voided (I supplied official statements around this gray area). My original email was sent on the 27th and I immediately received an automated response stating that I would receive feedback within 24 hours, ...
My phone was lost and recovered on Monday morning but I had it blacklisted just in case. Now I am trying to get the form from Vodacom to cancel the blacklisting - it is day 3 I have phoned the customer care line 10 x spoken to 10 different people including a manager called Tom @ 17:30pm yesterday ...
SMS notification at an ungodly hour I complained about this on the 5 November as well. A lady called me and ensured me that she has recitified the matter and this would NOT happen again. Guess what. this morning at 2:11 AM, i get an sms notification again. Being woken up at 2:11am by an SMS is ...
What ridiculous service from Vodacom, yet again. As if the complete nightmare to upgrade my phone was not bad enough, my brand new, 3 week old Samsung S4 mini is broken. Great, so take it to Menlyn on Saturday, only for it to be delivered 4 days later at Midrand. And it will take another 2-3 days ...
Upon receiving a call on 14/11/2013 from Teekai Andrews, I was informed that I was especially picked for a Vodacom contract which consisted of 2 cellphones, a hallmark voucher and 135topup contract. This seemed like good deal as I was assured that I would get 2 cellphones and not one for R135 A ...