On November 15, 2013 i sent in a Hello Peter complaint with regards to my November Bill that was payable and debited on 1 December 2013 and vodacom did not respond other than the computer generated response that a consultant would call me shortly to assist and deal with the complaint and needless ...
We are living on a farm just outside Morgenzon. We are exclusively using Vodacom as our cellular supplier as we are on the road very often and found Vodacom to be the better connection in this regard. However on the farm we have little to no reception, even though we can see the Vodacom tower from ...
Good Day, 2nd hellopeter complaint in my second month. Last month i had an early upgrade which did not go through; there were numerous back and forth liaising with Vodacom regarding this, apperently there was a delay in the migration everywhere. This month i have not received my R500 top airtime as ...
I have been a client of Vodacom's for more than 10 years now and I must say that since the introduction of data packages and bundles this company has proven it's greed over and over. In June/July I bought a My gig once off for R149 using the *111# option on my cellphone. When I checked the data I ...
I applied online for a contract on 18 November 2013, Elaine phoned me we spoke Afrikaans, my application was approved and I spelled the delivery address for her also in Afrikaans which is in Wonderboom. A week later on 25 November 2013 I phoned call centre to find out what is taking so long?? The ...
Hi I am absolutely furious because I was debited with R2750 for the previous month and I DO NOT download anything on my phone. My average for all the years that I have been with Vodacom has been around R500/R600 per month This is absolutely ridiculous. I demand a refund be done as soon as possible, ...