Both of these queries have not been dealt with and the "case id closed" No call or email? Thank you for your e-mail communication received. Your reference number is EC-ZHA0-3KFO68. Thank you for your e-mail communication received. Your reference number is EC-ZHA0-3KFOIT. My original ...
Vodacom is die grootste klom wat ek al ooit van gebruik maak... ons sukkel al 2-3 jaar met die kontrakte... elke 4de van n maand blok hul ons kontrakte, vir geen legittamate rede nie... terwyl daar nog baie minute, sms'e, data ens is... so elke keer verloor ons net.. en hou net aan betaal en daar ...
I phoned in and organised a phone upgrade. I was dealing with Thabo, and then later Tebogo at Vodacom corporate call centre. I received the phone (after the prices given to me were corrected (increased) 3 times!), then a few days later, Tebogo phoned me and told me that they had accidentally taken ...
I need help again because the only way for Vodacom to respond to my complains everytime is through Hello Peter, I email them and I receive a "read receipt" but no one bothers to respond. On the 26 Nov, I logged a complain regarding the my phone which isn't working- I was advised to take ...
Lousy service - Vodacom Mall@Reds branch in Centurion. First I went in to transfer my account from my previous employer to my personal details. After four visits and four months finally my account was transfered. Messages left for the specific consultant who first assisted me (because no-one ever ...
I have called Vodacom 3 times in the last two weeks requesting that they email me my monthly statements from March 2012 - November 2013 via email. Note: I have asked them 3 times in the last 2 years already to email me my statements, but I have been ignored as well. Here's my recent interaction ...