Last year July, I visited Vodacom East Rand Mall for a contract packages. Despite their beyond pathetic service of waiting 30 min to be assisted, I explained to the Sales Consultant that we only want to take out a contract package but I do not need a cellphone. I clearly asked him several times if ...
So I had a 24month contract with them, it came to and end dec 2012. however no one made contact with me after I changed my contact details.. asking what I would like to do with my contract.. so they just let it be. I then checked my debt for the month of Dec and they charged me more than what I was ...
I booked in my bb 8520 on the 02/01. A few days later i was advised of a repair charge of R502.23.I enquired about the charge/what it entailed, as my phone is within the 24mnth warranty period. I was informed that the labour charge entail;Assessment made on the device&battery, theSoftware ...
Went in to above mentioned store about 3 weeks ago, as I am due for an upgrade. Served by Clayton, and let me tell you, I walked out of there feeling special. He is an excellent salesman and he really took the time to actually HELP me with my upgrade. So thank you Clayton for that. Now for the ...
Thank you vodacom for the quick and effecient response to my previous email. Id like to commend Loumarie for her efforts in helping the situation. Your help and consideration is much appreciated. Kind Regards Robyn ...
I took my blackberry to vodacom repair shop in Sandton City after my phone had stopped working due to a RIM problem and now they are telling me that my phone will R2000.00 to repair even though my phone is still on warranty! There was nothing wrong with the phone prior to RIM's upgrade notification ...