Your service @ Vodacom Customer Care Call Centre is extremely POOR! I increased my call limit last week Friday by R100, and now my phone has been cut for the second time in January without any notice. I am them told, as I was told last week, that Vodacom has a technical problem with regards to sms ...
After weeks of complaining we found one lovely person Lomarie van Dyk to assist me. After running up and down to Midrand three times due to a useless Huawei phone which they replaced three times. We received authorisation for an exchange. My fiancee went there and got helped by two ladies is ...
I cancelled a data contract with vodacom telephonically (after been to customer care and they said i must phone them) and after getting suspicious about my account being so high I went to customer care to find out what the reason for my account being so high is and turns out Vodacom has been ...
We have been with Nashua Mobile for about 16 years now. In the winter I called Vodacom - Welkom Game Centre to see what deals do they offer on the Iphone as my husband was due for his upgrade en September. Their deals were much better than Nashua's. Richard kept us up to date on a monthly basis on ...
My upgrade has been a traumatic experience, i started the process on the 14 january 2013 and it has been a hassle. The call centre agents don't know their story and they don't give a about their clients. I have been without a phone for 3 weeks and constantly promised to be called back but nothing. ...
On 7 Jan 2013 VODACOM ALBERTON authorised an illegal and sim swop on my number. CCTV camera footage shows AFRICAN MEN (i am a young white woman) presenting a FAKE copy of an id. My name appears on the id however, the photograph is of an African man. the dates on the document are incorrect as well. ...