I have now been struggling with vodacom for about 2 weeks now in regards to pathetic poor service on connecting via USB modem. There response first " well if u live in flat with or house with burglar bars you will have bad signal as this affects the signal, i asked does this include phoning as ...
Late last year my mother who is a PENSIONER recieved a phone call from Vodacom saying she won a contract and 10 000 funeral plan for being a valuable customer for years. she asked if she qualifies since she is a PENSIONER? and the consultant said yes since you are with vodacom for so many years. so ...
My smart phone service was disconnected on 12 December. On this day, my account was R 5974.69. I was shocked to hear the amount that I apparently owed. I wanted to know how it was possible to have reached such a hight amount. I was advised I had a credit limit of R 8000, I do not recall ever having ...
I am so sick of the poor cellphone network coverage. I cannot remember the last time I had a call when i didnt have to recall after the call drops. Enough - we are paying a premium in this country for cellphone service and get the worst possible service imaginable. Not worth changing service ...
After being declined opening a contract due to the fact that I'm a student I proceeded to a different branch of Vodacom to see if I could be helped by someone who is more interested in playing with her phone than helping a customer open a contract. However I find myself back, talking to Simpiwe. ...
I reported my phone to Vodacom on 13/12/12. I received an sms from Vodacom on 14/12/12 stating that there has been exsessive usage on my phone exceeding 12k, I contacted Vodacom - the consultant told me that he escalated the matter to Vodacom department for further investigation. The following week ...