HI, it's probably more than a month since I first submitted my query. When i log into your website/system it says i'm a platinum member, and can get a new phone every 12 months free of charge. Seems like your system is fine - because it still says that a month after the time. So I would like an ...
I wrote a report on here in November 2012 about the horrible Vodacom reception and data signal in Secunda. I was contacted by Vodacom and promised that the situation would be rectified by December 2012. Well, it is now the end of February 2013 and NOTHING has been done. I still cant make calls or ...
I recently noticed that my Vodacom debit order is higher than it should be (I am on a fixed price Top Up contract). Upon further investigation, I discovered that an additional contract had been opened in my name - without my knowledge or without me providing consent. It appears that this was done ...
THE PEOPLE AT VODACOM ARE REALLY STARTING TO ME OFF! THEY HAVE SOFT LOCKED MY PHONE FOR THE SECOND TIME IN A WEEK AND EVERY TIME I CALL TO HAVE IT SORTED OUT THEY TELL ME ITS BECAUSE MY CONTRACT IS IN ARREARS! IM SO SICK AND TIRED OF HAVING TO TELL THESE CALL CENTRE AGENTS THAT ITS IN ARREARS DUE ...
I upgraded my cellphone contract during december 2012. The upgrade deal included a beats audio headset. Faizel informed me that we can go ahead and finalise the upgrade as the headset has been ordered and they are awaiting delivery. I have been back to the store several times during the last two ...
During the latter part of 2011 I was contacted by an employee of Vodacom informing me that I could take out a 3 G Card with them, and this could be taken as a replacement for the balance of the cell phone contact, seeing as it was not in use. I thought that this was a fantastic offer, I feel that I ...