We signed up a new data service with Vodacom Greenstone Mall in January. After many visits back to the store to try and sort why the dongle would not work (various reasons were given) by the staff at the shop, but no resolution. * really bad service as well as Manager. Eventually I went onto ...
I hate it when people that work for a company like Vodacom will say to you, oh the computer is down I can't help you. Absolute nonsense. You are a huge network of companies. Do something about it. All I wanna do is fetch my phone that has had to be repaired. There must be a head office somewhere ...
I've complained on hellopeter and many times at vodacom suince 2 feb. no fix yet... just says working on the problem. NOT ACCEPTable. Illegal: breach of contract... they take my money but do not deliver. And keep on deferring the problem. ...
I was told by the agent to go to a Vodacom store and fill in the re activation forms and they will faxe the forms with a copy of my I'd and it will be activated within 48 hours. I have called the whole of last week to follow up and they keep telling me that thr copy of my I'd and sim card is not ...
I pay in excess of R1000 per month for my cellphone account. I need my phone to do business I.E Phone Calls that last for longer than 2 minutes without being cut off... I can not have a normal conversation with anyone without my phone cutting off and giving me the "Call Failed" screen. ...
At around 14:05 I made a call to Vodacom upgrades department and was transferred from data upgrades to cell phone upgrades.where I spoke to a young lady by the name of Lameez. This poor girl I think must be brand new to the call centre industry or to vodacom because she seemed terribly unsure of ...