I submitted a query or request 15 March 2013, to date my query has not been resolved and the only response I get from the contact centre is that they don't know why it has not been resolved and SHE was supposed to deal with the query but she didn't. I don't know if Vodacom is a she but I keep ...
I Purchased a Galaxy Tab at Makro June 2012, Vodacom issued me with a new sim card and Tab, number 079 894 4028, after 3 days the unit was defective, i took it back and it was exchanged, however after 8 months the Tab was dead, i went to Makro and they sent it in to Hatfield, i was told the ...
ON THE 13TH OF MARCH, I WENT TO THE ABOVE MENTIONED BRANCH FOR AN UPGRADE ON MY PHONE. I GOT THE NEW BLACKBERRY BOLD 9900 AND WAS INFORMED THAT SHOULD THERE BE A PROBLEM WITH THE PHONE WITHIN 7 DAYS, I WOULD GET A NEW PHONE. 6 DAYS LATER, TOOK THE PHONE BACK BECAUSE THE VOLUME BUTTONS WERE NOT ...
I upgraded my contract with VODACOM 4U (under the escalators) and the Clearwater Mall, Roodepoort in December 2012. Within 3 Days I discovered that there was an issue with the Battery and returned the unit. I was told that it would have to be sent in and I complained, the battery was then swopped ...
Vodacom can put a limit on your account so you can't spend more than a certain amount. However they cannot (so they say) put a limit to stop calls being made once 'free' minutes are finished, nor can they stop you using data once your 'free' data is finished. Wonder why? Could it be that data and ...
The due date for payment of my cell phone account was 07/03/13. On that day I phoned Vodacom to determine the correct amount of the payment required. I was informed that their accounting system was off-line. I then paid an estimated amount of R2300.00. I later received a sms to inform me that I ...