I have reported the bad cellphone and 3G reception to Vodacom since 2008. My wife's is severely ill and bed ridden and she has to get out of bed whenever she needs to make a call or receive a call. On top of this her mobile data reception is equally poor so she can't even use her BBM or Whatsapp ...
Retired last year, I'm on a Business contract - on enquiry I was advised my contract expires in February 2013. When I contacted them in February I was advised to come back in March. In March I went to Clear water Mall Vodacom and was told the contract can only be cancelled in April the 2nd - today ...
I've logged a network related issue over 60 days ago with Vodacom and Vodacom 111. What's worse is that I've logged the query twice. I have not received any feedback as to what's happening, and ultimately my issue has still not been resolved. It seems as Vodacom has no regard for me as a customer. ...
I added a new contract to my account for my girlfriend yesterday (1 April 2013). We did a SIM swop and moved her over from prepaid on to contract. Yesterday, everything was working as expected. This morning, I received an SMS to say that the Smart Standard package had been activated. Shortly after ...
I ordered a Samsung Galaxy Pocket in September 2012. Between September and March the phone has been replaced three times! Phone nr.3 was sent in for repairs on the 19th March BUT still isn't repaired because the courier RAM collected the phone and delivered it at VODACOM MIDRAND it should have been ...
I bought a new cell phone, on contract, one of many I have with Vodacom, and the agent offered me insurance - never had any before, but followed his advice. Filled in the value I was willing to pay on and he presented me with this page of tiny, writing about the contract, so I asked if there was ...