I understand this part: Amounts accumulated over and above this amount will be forfeited. In essence this means that customers can keep your airtime indefinitely; however the balance at any given time cannot exceed a maximum of 5 times the fixed monthly subscription amount. This means that if you ...
I have been with Vodacom since 1998, now it is time for my bi-anual upgrade, and here the problems start. I am currently on a topup 315 contract, and am looking to upgrade my phone (HTC desire HD) to a Samsung galaxy S III. Vodacom said I need to pay in an amount of R2749 to have this phone on my ...
HI So it has now been 4 weeks and I still have had no response from Vodasure directly. So I took it apon myself to go into a vodacom Branch (Bayside) - got the vodasure policy paper work and read through it... Vodasure still believes that they will only pay out R5 767 rand of my Black berry Bold ...
I have 4 cellphone contracts with vodacom. it was a good network to be with for all the 10 plus years ive been surporting them . 13 March one of my contracts were due for an upgrade only to find out that vodacom specials at some stores do not apply to upgrade clients. meaning if you are an existing ...
As per Vodacom's confirmed system records I've cancelled my 3G account via their call centre in August 2012. Much to my surprise I recently discovered that Vodacom happily kept on deducting R149 per month from my account despite the cancellation given through to them during August 2012 - Vodacom's ...
I purchased a Promo Data Bundle for R1499 in Dec 2012 and the deal was I will receive 2GB every month (for 12 months). I have been getting these from Dec 2012 - Mar 2013, I was suprised this morning when I could not access internet because I apparently do not have any data bundle in my account. I ...