Client advised by a temp to purchase a data package and sim card for i pad for R 800.00. A month thereafter the card stpped working. We went to store that indicated that the temp should have informed us which she did not. On Saturday i purchased a new package and Sim with the promise that it will ...
I had phoned the customer services to change my debit order date from the 25th of the month to the 1st of the month. This was done on the 20/22nd of March 2013, whereas the agent advised that the deduction scheduled for the 25th was already submitted, of which I accepted this and said fine. After ...
Hi Vodacom, Please see my previous report on the 10 March 2013! Further to this: I laid the complaint on 10 March 2013. Since then Vodacom has contacted me to confirm that they are sending the accessories which they owe me. They even promised to send me an upgraded type of protection. However ...
Its been two weeks since Vodacom responded to my first post - i still have no modem -NO SERVICE - and i am losing data which i am beiing billed for every month - My challenge to Vodacom is please refund my money and keep your modem - i am sick and tired of trying to get service from you guys! I am ...
Dear Vodacom, After 16 months with my latest Blackberry, it has decided to conk in. It turns itself off, without warning, when the battery is 3/4 full. I have to keep a charger next to my bed, in lounge, at work, in my car. Basically, it is a landline. I went to a Vodacom shop on Saturday (6 April) ...
Good day I am hoping that this attempt will help me in getting this matter resolved. I have tried numerous other avenues and still no help from anybody at Vodacom. My account has been debited unlawfully numerous times by Vodacom. When going to the Bank (ABSA) - they say that it is not them and ...