Sent in my Iphone for repairs (Wifi not allowing me to switch it on after I updated the software). They sent the phone off for 2 weeks to have it repaired and sent it back saying the Iphone was not a Vodacom phone. I received the phone on a contract direct from them! Now I have to wait ANOTHER 2 ...
Vodacom had a cellphone (SAMSUNG GALAXY NOTE 2 LTE) delivered to me. The phone could not read the sim card and was declared faulty by Vodacom. After the complaint was lodged with the after sales department, they said that they would do a pick up and deliver me a new phone. Its been over a month now ...
I called Vodacare Cresta because I needed my February invoice copy to be emailed or faxed through to me. After an endless number of trying to get through to the repairs section. Finally, Carmen Goliath answered and I told her that I needed to get a copy of my invoice since i need to submit this to ...
I dont know why I am so surprised that I would receive such excellent service from Vodacom. As an ex employee of Vodacom I know they only strive for excellence. I was atounded at the great service i received from Vodacom in regards to my porting from the pathetic MTN, it was a total breeze and even ...
I renewed my cellphone contract in November 2012 and was completely happy with my phone, the service I receive and the network, until the 30 March 2013 (5 months into my contract). I received an sms to inform me that my phone was being transferred onto pre-paid as I had requested, however I NEVER ...
I noticed last night that my airtime was exhausted, but had made no calls. When I called in to customer care, the lady said that there is a problem and many people have reported the ame problem. I pay monthly for my bis and don't expect to be charged when roaming the internet. I had about R60 ...