On the 7th December 2012 is the last time we received our statement, invoice and itemised billing sent to my e-mail address for our business account. We did a name change about 1.5 months ago. I have called on 2 occasions asking for my bill (which should include statement, invoices and itemised ...
I have been billed R13.60 3 x daily since 1 jan 2013 for a service I never regestered to, when querying this with vodacom and requesting the refund they pass the buck to WASPA who are uncontactable. Vodacom are happy to bill me for something on the word of a company that will not even talk to me ...
I have been trying since 1 April 2013 to get through to Vodacom's cancellations department. The calls get dropped, no one ever answers, and my last call went on for 40 min with no answer. I hereby request in public forum that my number 072 610 5822 to be cancelled. The contract expires on the 14th ...
On about 17th March, I made a 10 sec call to my wife to say I was on my way home. Over and above ending the call as normal, I turned off my mobile fully, as I was about to drive home. Vodacom then logged 1hr 48 mins (R256) against my call, until it ran out of funds (I am an Australian tourist using ...
After about 8 weeks of total unhappiness. I receive a call from Craig explaining that he can see a query was logged however not really dealt with. This young chap was SO polite and SO patient and SO caring to help that I wanted to get in my car and go and squueezzee the guy! I really didn't know ...
I was due for an upgrade last year November, I called in to enquire about it and I spoke to Nonhlanhla Vilakazi, I told her which phone I was looking for and she explained to me only the payment options and not the features of the phone.when I received the phone I discovered that I can not do cell ...