Went to the Vodacom shop yesterday to buy sms bundles. They then loaded data bundles. When made aware of the mistake, they said they would be reversed in an hour. They did not do that and today they have said they cannot. It was their mistake and they refuse to rectify this situation. ...
I have consistent problems with Vodacom! Each time it's a new thing, now it's the store and wrong information given causing me to have received an sms saying I'm in debt. I was not going to upgrade my accounts but I was convinced by staff the problems have been sorted. They did not remove my ...
Dear Vodacom I am extremely unhappy with the way your network handles phones distributed by your "talking points" system. More than a month ago I decided it was time to make use of my talking points, as I was at a point where I was losing points every month. Initially, I went to the ...
I went to Vodacom to claim for a phone, i was in a hurry to get a phone, so they said they only had an LTE in stock, so I asked what the difference is between the normal S3 and the LTE, they said the only difference is the LTE has faster internet- THAT'S ALL. I took the phone & in 7 days I ...
Reference: Job Number 8696104 I took my blackberry in for repairs on 09 March 2013 due to it switching off at full charge, does not switch back on without removing the battery as well as heating up (which seemed to be quite serious). Vodacom sent the phone to the repair centre (after telling me ...
After my last complaint promises was made that they will contact me but until today NO ONE phoned so that this issue can be discussed, I am the one getting a bad name because you are not following up on you're promises!!! there is a problem with the legal departments telephone lines as said ...