I placed an insurance claim for a cell phone which was in an armed, but they said my insurance was cancelled. I have diligently been paying the insurance by stop order number 0634 DEBIT-24CHR000028723 from my Bank of Athens account each month ...
I still have not been given the 3 phone calls or an answer as to why my cancelation email has been ignored. Vodacom do not care, instead what they have done is take me to ITC instead of actually giving me answers to questions and queries during negotiations. This company has to me, ignored me and ...
So, I made my complaint on Hello Peter AND NOTHING HAPPENED. Vodacom immediately responded through an automatic e-mail. Then some customer service drone e-mailed me asking absurd questions (OBVIOUSLY would I make sure my software is up to date!) which attests of Vodacom undervaluing the ...
Two weeks later and I have still had nothing done about my complaint... No surprise there I guess I have two Vodacom contracts, a cellphone contract and a 3G contract. Last year I complained about the terrible reception at my home. When I'm on a call the signal comes-and-goes and I get no 3G ...
WHEN I RECEIVED MY ACCOUNT I SEE THAT I WAS BILLED FOR CALLS DATA SERVICE r131.58 PLUS VAT r18.42 TOTAL R150.00. THIS IS A BUSINESS PHONE. I WENT O VODACOM SHOP AND NO ONE CAN HELP ME. PLEASE I DIDN'T SUBSCRIBE TO ANYTHING. THIS PHONE IS ONLY USED FOR BUSINESS PURPOSES. I NEED AN EXPLANATION AND A ...
I recently used the USSD function to transfer a MyMeg 100 to my girlfriend's phone. I managed to send it and I got billed for it, but it never arrived on my girlfriend's phone. I did it again and was billed again but this time it went through to her phone. I logged a request with Vodacom using the ...