Once again, after upgrading another contract from Galaxy2 to Note 3 and required to do sim swap to micro sim, within an hour my current sim was de-activated and now 24 hours later my micro sim is not activated i get the same standard response. Will log a call and can take up to 24 hours to resolve. ...
I am LIVID!!! I just got an sms from a company called "cellspice" stating I'm paying R7/day for a subscription to straight porn... No wonder my airtime doesn't last! Thank goodness it was not my contract phone!!! Now there are 2 major fundamental flaws... 1) There are numerous free porn ...
I have so many complaints. I have made over -100 calls to the service Centre and even the head office as well over the last 6 months to vodacom. And of my 4 problems I have now a bill of R55, 000 and still paying an additional R249 every month for 7 months. I have a list of people whom I spoke to ...
I have reported bad network coverage for more than a year now (see reference numbers below), and nothing has been done. When I phone the call center the consultant logs the problem and gives me a reference number. Nothing happens within 48 hours, and when I (as advised by the consultants) phone ...
It has taken me over a week to block a sim card, perform a sim swap and reactivate the account. Despite two calls to customer services and two trips to a Vodacom store the issue remained unresolved, and when I eventually escalated my frustration to a manager via the call centre, he said he was ...
5 days to get a swim swop activated after contract upgraged. Phone curretnly only able to make calls - cannot receive calls nor sms's. 2 visits to the vodashop plus numerous calls to 0821945 and 082111 unfruitfull. what terrible service. terribly dissatisfied customer! ...