Hier is my klagte wat ek op 17 Des 2013 op Hello Peter geplaas het. Vodacom het gereageer en belowe dat hulle die saak sal uitsorteer. Dis die laaste wat ek van hulle gehoor het. "Op 1.10.2013 het ek 'n Vodacom Top-up 315S kontrak by Game Mokopane uitgeneem. Ek het op die kontrak besluit na ...
So I called Vodacom customer care cause my bill is about R400 higher then usual and they tell me that they are so sorry, but they cannot provide me with a detailed bill without charging me! I've never asked for this before, so why should I be charged to get a summary of something I'm being charged ...
I am very unhappy with the service I got from Vodacom. I bought a Blackberry 9320 at Incredible Connection (Eikestad mall, Stellenbosch) on the 7th of December 2013. There was a distortion on the earpiece. ( You cannot hear what the person is saying on the other side because of the distortion.) The ...
I opened a new contract online and asked the consultant to port my cell number into the new contract but when I received my phone with the aim card it wasn't ported. I called in and asked for this to be corrected and the same consultant promised to fix it and get back to me but it's been four days ...
So I handed my phone in for repairs in December. No one made contact but I received the sms updates on the job number etc. I called in a few times to find out how things are going and when I should initiate a claim for my insurance purposes as I had no quote, even now. The helpdesk and consultants ...
I activated cellphone insurance on the 5th of November and cancelled the next day. They sent me a cancellation sms but they have been debitting my account on a monthly basis! Really would like my money refunded. Be aware of cell insurance at Vodacom ...