A day after getting angrier than I had been in years due to a few managers at Vodacom, I got a call from Moeneba, due to the scathing survey response I left. Well done and thank you M:) You listened with great care, GOT what I was saying, did your investigation, kept me updated throughout the ...
I recently got a contract with Vodacom a few months ago, only to discover the line is shared. I constantly get bank notification messages that are the other parties, calls and other messages. This is highly frustrating. when people try to call me they cant or the phone is picked up by someone else. ...
I have a "Vodacom Deals" magazine which on the front cover advertises the Samsung Note 2014 edition. I went into the Vodacom shop in Pinelands on Saturday (4/1) with the expectation of completing the paper work and walking out of the store with the device. No such luck. They'll order it ...
Yet again, i have received another statement that reflects that i have to make payment for the same amount i was previously double debitted for. This ridiculous as i have made this payment already. This is impacting my record and the previous complaint has not even been attended to. The level of ...
Two months ago I called Vodacom to adjust the size of my data bundle from 100MB to 250MB. It was advised that as of 1 Dec 2013 I will recieve 250MB every month. Early during the month of December I received a sms informing me that my data bundles have been depleted and I have been recharged with ...
I took out a contract with vodacom or an iphone 5c (because they did not have stock of the 5s). 4 days later my screen lifted and and was unable to hear. i handed the phone in, it has taken a week for the phone to get from sandton to head office. i was told that there was a back log of phones. i am ...