I went to upgrade my cellphone contract. I decided on the S4Mini. After 4 days of using the phone, I went to tell them that I am experiencing problems as the phone doesn't want to respond and just freezes. My old phone was at my parent's house so I couldn't immediately return the device. It was ...
I have just got back from Vodacare Repair Center, I went in to leave my Blackberry cellphone for repairs which has been giving me a few problems for the last few day the technician booked the phone down for repairs, which was fine, i asked also asked him if they back up data since i am running a ...
Never in my life have I been so frustrated..your data call centre agents need training. EMIRATES is an airline, asking me what EMIRATES is does not instil any confidence in your company. I speak to 1 consultant who tells me I may use my top-up phone overseas, another tells me data services do not ...
I took out two contracts in 2009, in 2012 there were discrepancies which actually turned out to be Vodacom's fault! I still ended up with the of having someone phone and threaten me and my family. Nice choice Vodacom for debt collectors. I have emails from the debt collector apologizing for ...
You always read complaints, but today I must say I am very impressed with the wonderful service of Richard. They had no stock when I went for an upgrade and he order one and within 2 days I've received my computer. His assistance and helpfulness is a plus for Vodacom! Well done and thanks Richard ...
Third Attempt, I received an SMS from Vodacom user Lebo Makeng, saying that I must fax a cancellation letter to their department, do you think People or your Clients has time to do this, for it is so easy to receive a contract but time wasting to cancel it, I will not fax anything for that is the ...