I took out a vodacom contract at the n1 city branch and within 3 days i wanted to cancel the contract because they gave me the wrong package and debited my account without my knowledge, then when i contacted the branch i spoke to the manager and he said that he would not cancel my contract and he ...
I've just dropped my phone in the water yesterday and was in a great hurry to get a new phone. As my old phone wasn't on contract, I decided to sign up a contract for the Htc One with vodacom. In a matter of just 2hours I got the new phone, and the assistant managed to help me get the right package ...
The phone was collected by RAM on 22 Aug and I received confirmation in Sep that the contract has now been cancelled, thanks. However, there is a new twist: the phone was somewhere in the process between RAM and Vodacom. I got a rude call from Vodacom (? spares?) department who said "We don't ...
I upgraded to a BB Q10 on the 15th of August fully knowing that it does not work with BIS however my contract included UNLIMITED BBM FOR 24 MONTHS. On Saturday my air time ran out and I noticed that my bbm was not working. Upon loading airtime again it started working. On Sunday I phoned the call ...
Wow! what an absolute pleasure it was dealing with this efficient lady! Its been a while since i experienced 1st world service! she really is an asset to your company and i hope her hard work is acknowledged. she was patient, very clued up on everything i asked her and efficient, and she done it ...
In January 2012 I obtained a data contract for R229.00 per month. I later discovered that Vodacom was in fact deducting R489.00 per month. In June this year I visited Vodaworld to query this which began my journey of dealing with the most incompetent individuals I have ever come across in my ...