I would like to thank the staff and management for the excellent service we experienced on a saturday afternoon.we upgraded 3 contracts and the service was super quick and efficient.the sales staffs product knowledge was excellent. i am looking forward to my next upgrade at the store. ...
2 DAYS AGO I PUT MY BRAND NEW NOKIA LUMIA ON CHARGE. WHEN I TOOK IT OUT AND TRIED TO UNLOCK THE PHONE, THERE APPEARED A PASSWORD REQUIREMENT WHICH I DID NOT ACTIVATE!!! WITH GREAT CONCERN I WENT TO VODACOM AND ASKED FOR ASSISTANCE BUT WAS TOLD THAT THE PHONE HAD TO BE BOOKED IN FOR SERVICE. NOW I ...
I applied for a new contract. Waited 4 days for the phone to arrive. When i switched on the phone it froze. Had to take it back. Waited 2 WEEKS without proper feedback from the store as to what was going on. After going into the store and making a fuss they were forced to give me a new phone. The ...
I am existing customer of vodacom. I get a telesales call from or on behalf of vodacom offering to sell me a tablet. I tell the agent I am not interest at all and she just puts the phone down in my face. no thank you for your time or good bye. just puts the phone down. Pathetic manners. How do you ...
Vodacom management, I have been a Vodacom subscriber from day one and have taken the punches as you grew your network and client base. I am very frustrated with the lack of sustainability of your network. I understand that your customer base has grown exponentially over the years and that may have ...
I had a contract with vodacom and i never used the sim card but i continued paying monthly until a couple of months back one of my relative used mty sim without my knowledge and therefore i ended up owing R1 455 to vodacom and it was debited on my account! i went to them to explain what happened . ...