I took my Blackberry phone for repair at Vodacom Eastgate as the screen was turning white sometime and be fine. I showed the lady whom i submitted the phone that the screen fades sometimes and goes back to normal which is irritating. Only a few days later i got an sms saying the phone has liquid ...
In April this year, I requested a premature cancellation from Vodacom and I made a payment as per the quote on the 23 May 2013, sent proof of payment on the 25 May 2013. I made several calls afterwards to ensure that my account has been closed. To be precise I called again on the 12 August 2013 ...
I called to enquire about the proces of canceling a contract, I was told the Phone needs to be within 14 days from the day of purchase. I asked if there were terms either than the 14day's grace period, they said no I just need to take the phone back to the Vodacom outlet. I went to Vodacom 4U in ...
I took my iphone for repairs at canal walk repairs centre, the phone was loosing network since i moved to cape town, it has no network coverage it keeps on showing network search on the 24th Aug as that whole week no network at all, and bear in mind this phone is still new i got the upgrade in ...
A month back I phoned vodacom to terminate my contract with them when it expires in September 2013. I discovered on the spot someone had fradulently upgrade the contract (Possibly a vodacom employee as they refused to give me the Tape recordings even though I requested them). Vodacom dealt with the ...
I purchased an iphone 4 charger on the 20/09/13. After taking it home, then attempted to use the charger, but did not fit in my phone. I returned to the store on the 23/09/13 to exchange/ return the charger. A consultant then proceeded to help, whom in turn tried to fit the charger into my phone. ...