I really do not know what to do any more. First i go to vodaworld to upgrade my contract just to receive no service at all. I left and complained on Hello Peter. So I tried vodacom dirct. They did the upgrade for me over the phone. Told me they will get stock on the 23rd. Its the 25th and they can ...
I am starting to feel like Vodacom has got beef or unresolved issues with me. Do you know that since I lodged a query with them on the 09/11/2013 up until until today i have not heard a response from these people? The guy I spoke to assured me that within 48 hours the issue will be resolved but ...
I logged a complaint long ago and got a generic response. No further feedback and this after Ive been told to move my contracts (which I have had with Vodacom since the start of cell phones and with me being rated as a HIGH VALUE CUSTOMER) if I am so unhappy! Nice service, nice loyalty! Vodacom, ...
In the beginning of this year I took out a contract with Vodacom for a 3G modem, but I was not in a 3G supported area and so my contract was cancelled. I was promised that the money paid in for the first month of the contract and the activation fee would be refunded to me and that the modem would ...
To whom it may concern I phoned vodacom customer care on sunday to query a account problem. Vodacom says i have 197.50 anytime minutes available but i owe them R1150 for something i have available to me. When i phoned customer care on sunday to ask about this they logged a query for me. Today i ...
I purchased data bundles from Vodacom using *111# and then got an error message that the transaction can be finalised and I must try again later. I then re-did the process again and this time it went through. To my horror upon checking my balance I found that I had no airtime, so I called 111 which ...