Hospitalized Aug 2012 with severe COPD for 3weeks. Vitalaire agent Gertenbach arranged the oxygenator through medical fund Discovery. I was assured that the mobile was bought and the big oxygenator hired and all was approved by Discovery. I asked the lady for confirmation but never received ...
I called the vitalaire emergency service number this morning to report a my mom's oxygyn cylinder which was making beeping sounds since 3am till now. Portia Ntshotsho tried to assist but what she said should be done failed and we requested that a technician be send out to fix our problem. Tumi ...
My baby was on your oxygen machine. He passed away in May. I returned the machine the following week and also informed the accounts department. To date your company still keeps sending me an account. I have spoken to the rep, the accounts manager and I have also sent an email complaining of your ...
We went to Vitalaire on the 19th of July 2013, at the Witbank Branch to purchase the following 1 x Cpap Tubing and 1 x Headgear 405. Shila was busy helping a Customer with a Medical Aid claim on a Cpap Machine and helped us in between, we took our Cpap machine with us to make sure the correct items ...
I am so upset today, my medical aid authorized the oxygen from the 27Feb to the 31May2013.on the 27th feb when the oxygen was delivered they needed to my baby of which they could not do due the not having the supported equipment. i was then told a sister will come my baby in 2 weeks to make sure we ...
When needing oxygen one's health is generally not good... Vital Aire makes the process in obtaining it very difficult, frustrating & disconcerting. The call center is a joke - passed from one agent to the next & no one actually helping! On escalating problem to a manger - I get a call from ...