For the last couple of days the Virgin Money website has been down and it is impossible to do online banking. The whole idea of Virgin Money is a credit card Online banking! Without the website I cannot check balances or make payments! ...
Ek het hier gekla 2 weke gelede omdat ek so lank moes aanhou om uit te vind hoeveel ek nog skuld op my Virgin Money CC en toe bel 'n vrou my terug en beloof dat ek 'n antwoord binne 3 dae sou he maar daarvan het ook net mooi niks gekom nie. Hoe lank gaan ek nou nog moet wag om net uit te vind wat ...
I recieved an sms saying my credit limit is now x amount. without warning no phonecall just a silly sms i was saving that credit for my kids birthday party, which is now not possible thanks to virgin money just spoiled a 3yr olds expectations. i always keep my account in credit, paying way over and ...
On Friday 17 May 2013 at 17:00 I wanted to pay for something with my new Virgin Money Credit Card. There's more than enough of a balance on the card to pay for the goods but low and behold my card is declined. I tried it again and still declined. I was SO EMBARRASSED to say the least. I immediately ...
I phoned the call centre on Friday morning, 1st March 2013; requesting for my internet password to be reset as I was locked out of my account. Friday - no feedback or any response. Saturday - no feedback or any response. Sunday - wrote a mail to the services@ e-mail, the mail was read 3 minutes ...
Please be warned: it is impossible to close a Virgin Money Card Account even if you have a positive balance. Please don't make the same mistake I made! I asked for my account to be closed on 11 October 2013 and was not contacted until 22 October 2013 (after I logged a complaint on HelloPeter.) ...